balham counselling ddc dijana dawson counselling question mark

Some questions you may have about counselling in general and my practice in particular

There is no minimum or maximum number of sessions you will have to attend and it is the client’s decision on how many sessions they would like to attend.

Initially, if you can afford it, it is advisable to come every week because the work needs to get started and is likely to be more effective if there is continuity. However, ultimately the client decides the frequency of the sessions they wish to attend. 

The current fees for each 50 minute session are listed on the Fees & Contact page.

You can pay with bank card, cash, PayPal or bank transfer. Fees are payable in advance or at the end of the session. 

If you need to re-arrange or cancel a session there is normally no problem provided you let me know and give 48 hours notice.  If you just fail to turn up or don’t give 48 hours notice of the change, the session will be charged in full.

Yes. I offer counselling via Zoom, Skype or via telephone.

Yes, it is confidential, but there are limits to it. What that means is that there are a very few occasions when I might need to talk to another trusted professional adult about what you tell me. If I felt you or someone else is at risk of being hurt, I have a duty of care to consult with other relevant professionals.

At the end of every session I will make brief notes. Their purpose is simply to help me remember the key points of our discussion for next time.

The records are protected by password and stored in encrypted electronic format in a cloud storage system which meets the security requirements of the GDPR.

Records will be kept securely for a period after counselling has ended (up to 60 months) and will then be securely destroyed.

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